Twitter Moments

Twitter Moments

The internet has completely uprooted the foundations of the printing press. A material company is constrained by how many copies of a certain product it can produce cost effectively. The internet allows for the creation of unlimited copies for no cost at all. With the integration of the internet into people’s lives came the integration of social media into people’s lives. And, brilliantly, Facebook, social-media-gargantuan, has come to incorporate news into their platform, and thus again into people’s lives.
Initially Facebook was much less news based than it currently is. More and more people consult Facebook for their news. The percentage of people who use Facebook for news is up 16% from 2013. Now 63% of Facebook users consume news while on Facebook (http://www.journalism.org/2015/07/14/news-use-on-facebook-and-twitter-is-on-the-rise/). As Facebook redefines the consumption of news for the average person, other social media groups will likely gain traction as sources of news. When people become more comfortable with the idea of using their social media for news, I suspect Twitter’s “Moments” section will become quite popular. Twitter has a platform that is quick and casual, allowing users to use the mobile app for mere seconds at a time effectively. For better or worse, I see the current direction of news as becoming generally more casual. In order to support that idea, Twitter has a pretty solid news section. Under Moments users can choose between News, Sports, Entertainment, and Fun. Those are some pretty palatable divisions of information, really. Lots of people could probably choose at least three out of four of those sections to just be lumped together under “Fun.” Users can immediately engage in discussion on any topic by tweeting to the hashtag of any event. To open the news section, users touch one button, and then can swipe through different stories.
With such a low barrier of entry and access to immediate interaction and conversation about any given article, I see Twitter’s Moments section as a likely platform/tool to facilitate an ever-more-casual, more prompt news system.

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Civil Comments: A New Way to Create Civil Online Conversation?

The tool I’m interested in is Civil Comments.

How it Works

Their video offers a great overview of the system.

Civil Comments – How It Works from Civil Co. on Vimeo.

Why It’s Interesting

The Civil Comments tool provides an interesting intervention in the comments space, because it offers a unique but also intuitive answer to some of the key problems facing online content publishers when it comes to their comments.

  1. The Expense of Moderating, Especially at Scale – many content publishers currently face a huge problem when it comes to moderating comments. Most moderation requires a human editor. Although many tools will automatically filter out abusive terms, it still takes a human moderator with judgment (and maturity!) to read user-flagged comments. For publishers who deal with heavy content volume, human moderation can be very expensive. By leveraging the power of the audience, Civil offers to make comment moderation free, and scalable. This is huge. The Civil interface is also pretty simple – it looks a lot like TripAdvisor’s or Amazon’s ratings, which are proven interfaces that people like to use.
  2. Limiting incentives to abuse – the most thought-provoking claim that Civil makes is that they’re able to single out abusive commenters through this crowd-sourced system. I’m not entirely sure if that’s the case, but their initial run with Willamette week appears to have garnered some positive reviews. Although untrained folks may NOT always be able to filter out abusive comments, this crowd-moderated system raises some interesting questions about the incentives to post uncivil commentary. If comments are social, as many people (including Joseph Reagle of Northeastern, in his book on the topic) have suggested, then that begs the question: if only 1 or 2 people at most are going to see an abusive comment before it gets buried, will trolls even want to post abuse in this kind of system? Is the incentive to abuse lessened when there’s no audience? When it comes to mass troll attacks, Civil claims they have a system that will detect them.
  3. Hierarchy? Values? By enabling a form of peer moderation, it’s possible that publishers who use the Civil system will send a positive message about the role that their community plays in setting the site’s values. It also marks the comment section as an independent space, one where both readers and journalists get to set priorities. At the same time, because readers get random comments to review, this peer moderation system might offer ways to avoid some of the bias (towards highly ranked commenters, towards familiar commenters, towards early comments) that other peer moderation systems are prone to (Lampe et al).

What it Won’t (Necessarily) Do

  1. Eliminate issues of site-wide bias: Many moderators of peer moderated sites whom I’ve spoken to have mentioned that their sites have a particular political bias. I don’t see that Civil will address site-wide bias very effectively, especially considering that people tend to moderate comments more favorably when those comments reflect their own views.
  2. Invite minority views/communities into conversations. One of the moderators whom I spoke with offered a compelling case study of how their site had drawn flak from trans members about transphobic language. The moderators made an executive decision to change community norms, and enforce those changes, even though the majority of site users weren’t as affected by the issue. Sometimes moderators might want to enforce values/etc that the community does not. How are these more subtle social norms introduced? How are they maintained and shown to new members who are visiting for the first time? It seems like the initial judgment made by the crowd might be a large-grained filter at best, and exclusionary at worst.
  3. Protect identities and data. Conspicuously absent from the Civil Comments’ webpage: any mention of what happens to users’ comment data. Civil says that they offer analytics, which means that they must collect data or offer a data collection option. But publishers run their own ‘instances’ of Civil. How are those data stored and anonymized? Who has access? Will Civil turn around and sell that information? Particularly relevant in conjunction with point #2, but problems of online harassment in general.

Ashley Smart

ashley s

I’m a chemical engineer-turned-science journalist, born and raised in the quiet little college town of Gainesville, Florida. I’m currently a Knight Science Journalism fellow at MIT, on leave from Physics Today magazine, where I’ve written about everything from infant sand dunes to alien stardust. Before that, I was a postdoc at Caltech and studied at Northwestern University and the University of Florida.

I also have this pet project: A friend and I started HBSciU, a science news blog that spotlights work being done by black scientists and by scientists at Historically Black Colleges and Universities. We think it’s a vastly underreported beat.

My biggest projects, however, are my three-month-old and two-year-old boys. If I’m not working, watching a movie, playing soccer, or trying out a new recipe in the kitchen, you can probably find me hanging out with them.

 

 

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Holly Haney

Hey all,

I’m Holly Haney, an undergraduate studying Comparative Media Studies. I’m interested in a number of things, but I think that it can largely be broken down into, first, the creation/study of different media and, second, the study of social systems and culture. I am especially interested in popular culture, hip hop culture, internet studies, and celebrities. These institutions tell us a huge amount about a large portion of our society and culture. Celebrities and other successful people involved in popular culture create intelligently sculpted characterizations of themselves that I find fascinating.

I create a lot of digital media (photographs, videos, illustrations, and writings), do journalism for the Boston Hassle, work as a radio engineer for WMBR, and just generally really like making things and talking to people.

I’m a super friendly person and I love to chat. If you ever want to talk with me, I’d love to talk with you.

http://www.coroflot.com/hhaney

https://www.flickr.com/photos/35932361@N06/

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Blog Accounts and Email Group are Set Up

I’ve created users based on the sign-up sheet in class, so everyone should have received information about their WordPress accounts by now. You should also have received a welcome note to the email group. If you didn’t receive either of these please let me know after checking your spam folder.

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Emergent.TV: Long Tail Internet TV News

Emergent.TV is an effort to help newsrooms develop coherent economic and editorial models for Over The Top Internet video news. Rather than simply replicating the live TV Cable news broadcasting structure on the Internet – which is the direction many newsrooms are heading in releasing their own subscription OTT channels – Emergent.TV presents a new way to think about producing, distributing, and selling Internet TV news.

Emergent.TV is a Long Tail Internet TV news model for a Black Swan world.

Long Tail

The Long Tail is both an economic and a cultural argument. It says that Internet distribution provides an “unlimited selection” of goods, which can cater to increasingly specific tastes. Internet aggregation and recommendation technologies – ranging from abstract clustering algorithms to curation over social networks, from Google and Flipboard to Facebook and Twitter – provide valuable connections between an “unlimited” supply and unique audience tastes.Kims video Authors like Chris Anderson argue that a more diverse culture will emerge over the Internet when compared to the mass broadcasting era. Rather than aggregating towards the mean, or middle ground demographic, you can reach diverse audiences with distinctive stories. Think of the rise of “time shifted” independent home video stores in the 80’s and 90’s being recreated – but this time add in the power to hold any title and reach any audience instantaneously with near-zero distribution costs.  This is Long Tail 101 – which may or may not be news to you.

Social Network

However, The Long Tail is also a statistical theory, which may hold special relevance for newsrooms looking to keep up with the increasingly complex events of the 21st century. As  Nassim Nicholas Taleb argues in The Black Swan, the most disruptive events exist outside of normal bell curve distributions and in a long “fat tail” power law distribution. A small highly connected event can be more impactful that a large, less connected one. This event could be a disruption in normal world affairs – 9/11, The Arab Spring or the bundling together of climate change effects and complex critical infrastructure systems. It could also mean the rise of new “Superstar” stories and cultural producers.

Edge_perspectives_blog_power_law__3

(Image: Albert-Laszlo Barabasi, “Linked: The New Science of Networks”)

The difficulty lies in predicting these unlikely events or hits before the fact rather than after. According to Black Swan theory, the key factor is that the event is unexpected – highly random, difficult to predict, and not easily modeled by experts. It is emergent.

What does this mean for newsrooms looking to develop Internet TV channels?

Emergent 1 post

Newsrooms have the ability to harness the power of long tail Internet economics to keep pace with Black Swan events. Rather than replicating a 24/7 news cycle and a mass broadcasting programing model targeted at reaching the “mean” audience in the middle of the bell curve, Internet TV newsrooms can focus their editorial and economic strategies on reaching a growing tail. This means producing differentiated news, providing a much wider array of stories that meet specialized audiences interests. Instead of spending limited resources reproducing the same mean demographic news story – see your latest Cable TV news swarm – Internet TV newsrooms can increasingly cover the unexpected tail of stories.

Emergent 2 post

These Long Tail stories may then be aggregated and curated into flexible playlists on Internet TV news channels. While live news is immediately irrelevant once the news cycle moves on, Long Tail stories will have a  prolonged economic cycle and cultural relevance. Internet TV provides newsrooms an unparalleled ability to produce unique narrative pieces that will have a much longer archival afterlife, and which may also lead to unexpected hits.

Here is an example of a Long Tail playlist of Internet TV news videos on the subject of immigration, which may become unexpectedly relevent. https://vimeo.com/127974857

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