Kitty, Vivian, and Bianca uncover the peanut gallery

Check out the demo of our commenting system here:
As the news industry has evolved, individuals both inside and outside of established media corporations have made efforts to improve the processes of news consumption and production.  Emerging technology allows users to interact with and produce news and broadens both the reach of the news and the range of individuals who can help create and spread it.  While the process of writing and disseminating news has become more participatory, very little meaningful work has been completed and implemented towards improving systems that allow readers to react to and interact with news and other media content.
Often overlooked and undervalued, comments can provide a rich opportunity for discussion: they provide a portal to understanding how news is received, points of contention, and further resources to delve deeper into the topic at hand.  Comments allow the reader to interact directly with the content and the news producers rather than passively consuming material.
For our final project, we explored methods for creating more engaging comment experiences through visual cues, responsive environments, and audio snapshots. One of the great functions of news is to get people talking and debating,  informing them of possible perspectives and involved parties. A comment section should then be a large support or platform for such discussion but it has yet to be perfected in terms of layout,  design, expressive control,  and even analytics. Here,  we are exploring possibilities in the design of comments to reflect user emotion and tone through a mix of sentiment analysis, typographical behavior detection, and a new type of censorship (yay, censorship!!)
In existing systems, all speakers are given the same visual weight, and all words are displayed in the same manner.  We started by asking how reviews and responses could be reinterpreted by more clearly signifying speakers who were representing a business or organization (in the context of Yelp), but instead we chose to provide more implicit features for every commenter.
As it stands, all words and tones are given the same typeface and size.  It can be difficult to parse through and understand sarcasm, irony, anger, and genuine enthusiasm.
Our goal was to answer whether or not changing the design of comments could change the way we interact and read them for the better. In exploring the power of comments and attempting to amplify their richness, we considered the role of lurkers (those who passively read, and potentially vote on comments, while not actively commenting themselves), active commenters, and the authors and publishers themselves.  Part of efforts to amplify comments result in and include creating an environment that is more readily scannable.  This was achieved via two means:
A) Visual Effects:
– repeated letters are translated into larger letters and letters of increasing size
– flowery letters and butterflies to mitigate curse words
– positive words are colored red, negative words are colored blue
– ellipses turn the previous word into fading one
– exclamation points turn preceding words “Large yelling” words
– increasingly positive words become darker red
B) audio soundscape
– drawing from the quantity and sentiment of the comments, the play button produces tones and sounds that represent the fervor and tone of the comment field

Periodismo de Barrio: covering natural disasters, vulnerable communities and local development in Cuba

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“Periodismo de Barrio” must try to be the kind of media outlet in which the vulnerable communities see their concerns reflected without any sensationalistic and irresponsible touch. It must try to be a means to assist local government bodies in their decision-making processes. It must become a benchmark of journalism from and for the community. Moreover, it must be a laboratory of journalistic experimentation where creative writing, the use of pictures and videos, and the introduction of roles such as fact-checking can find some room. “Periodismo de Barrio” will be “package-first”, anchored in the real situation of Cuban connectivity. Continue reading

How are social workers handling student debt?

The nation needs more social workers. But when they enter the profession, they’re staring at low salaries and mountains of student debt. How are they handling it?

Gideon Gil and I used the It Gets Smaller student loan tool to find out. First, we used the income planner tool to identify a profession where student loan payments are projected to make up a high percentage of a person’s income.

Then we used the second part of the tool, which generated suggested Reddit threads based on our search. The tool connected us to a hoppin’ Reddit forum for social workers. We posted a question asking for stories of how social workers are handling student loans. We got flooded with stories from around the country.

Read the stories here.

Gideon and I worked along with Léa Steinacker, Charles Kaioun, Melissa Clark and Luis Guillermo Natera Orozco on the student debt team, which created the Its Gets Smaller website.

Our hope in creating the website is not only to connect students to better loan information, but also to create a new way to seamlessly connect readers and journalists to social media and Reddit forums, where they can crowdsource advice and more information.

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